Effective Date: May 12, 2026
Welcome to Croxroot Travels (“Company”, “we”, “our”, “us”). By accessing our website and using our travel-related services, you agree to comply with and be bound by the following Terms & Conditions.
Please read these terms carefully before making any booking or using our services.
1. Services Offered
We provide travel-related services including but not limited to:
- Domestic and international tour packages
- Hotel bookings
- Flight reservations
- Car rental services
- Visa assistance
- Travel consultation
- Activity and sightseeing bookings
All services are subject to availability and confirmation from third-party providers.
2. Booking & Payments
- A booking is confirmed only after receipt of the required payment.
- Prices are subject to change without prior notice due to airline, hotel, transport, currency, or government policy changes.
- Customers must provide accurate personal information during booking.
- Full payment may be required before travel commencement.
We reserve the right to cancel any booking if payment is not received on time.
3. Travel Documents
Customers are responsible for:
- Valid passports
- Visas
- Government-issued identification
- Vaccination certificates (if applicable)
- Any required travel permits
The company shall not be liable for denied boarding, visa rejection, or entry restrictions.
4. Changes to Itinerary
We reserve the right to:
- Modify tour itineraries
- Replace hotels or transport
- Adjust schedules
- Cancel activities due to weather, safety concerns, government restrictions, or operational reasons
Alternative arrangements of similar standard will be provided whenever possible.
5. Third-Party Suppliers
We act as an intermediary between customers and third-party providers such as:
- Airlines
- Hotels
- Transport operators
- Local tour operators
We are not liable for:
- Delays
- Accidents
- Service interruptions
- Losses caused by third-party providers
Their respective terms and conditions also apply.
6. Limitation of Liability
The company shall not be responsible for:
- Loss of baggage
- Personal injury
- Theft
- Medical emergencies
- Flight delays/cancellations
- Natural disasters
- Political unrest
- Pandemic-related disruptions
Customers are advised to purchase travel insurance.
7. User Conduct
Customers agree not to:
- Use the website unlawfully
- Submit false information
- Abuse staff or representatives
- Engage in fraudulent transactions
Violation may result in cancellation without refund.
8. Intellectual Property
All website content including:
- Logos
- Graphics
- Itineraries
- Text
- Images
are the intellectual property of the company and may not be copied or reproduced without permission.
9. Privacy
Customer information is handled according to our Privacy Policy. By using our services, you consent to the collection and use of information for booking and operational purposes.
10. Governing Law
These Terms & Conditions shall be governed by the laws of India. Any disputes shall fall under the jurisdiction of courts located in [Your City/State].
11. Contact Information
For questions regarding these Terms & Conditions, contact:
Croxroot Travels - A Unit of Croxroot Inc.
Email: croxroot@gmail.com
Phone: +91-9478380477
Website: www.croxroot.com